Pendo Free

Collect and analyze user sentiment

With in-app NPS surveys from Pendo
Jetzt kostenlos loslegen
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Get more responses

Users are 20% more likely to respond to NPS surveys delivered in-app. Get more relevant feedback since it's in the product, and then provide an email backup to users who didn’t respond within their 14-day window.

Identify trends

Identify user behaviors and areas of your product that are impacting your NPS. You can also filter responses by role, company size, or any other demographic metadata to assess NPS by user segment.

Engage promoters

After you publish your NPS guide, close the loop with open-ended follow-up to the specific numerical score. Use guides to ask promoters to publicly review and recommend your product and reduce churn by providing support to detractors.
  • Cisco logo
    “We have an in-app NPS survey that we run with Pendo. During [an] incident, we saw a twenty-percent jump in our NPS scores, and I can only think that it was in part due to having those notifications in the product.” Jennifer Sand | VP of Product Management

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How customers use NPS

Logo von CINC
Eine Anleitung brachte die Bewertung der mobilen App von CINC von 3,3 auf 4,7.

1.5 points

Improve App Store ratings
Lesen Sie die Story
Die Einführung von Leitfäden in der mobilen App von Cartegraph führte innerhalb von sechs Monaten zu einem Anstieg der mobilen Akzeptanz um 62 %

62 %

Drive feature adoption
Lesen Sie die Story
Henry Schein logo
NPS richtig nutzen – mit Henry Schein

43 points

Adapt to your customers’ needs
Lesen Sie die Story

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Pendo Free includes NPS, product analytics, in-app guides, and Roadmaps.
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