Neuerungen in Pendo

Discover is a new set of features focused on improving the product discovery process.

With Discover you’ll truly leverage the voice of the customer to take action. If you’re struggling to prioritize product decisions and separate signal from the noise in customer feedback–Discover is for you. With it you’ll generate smarter hypotheses, quickly test them with the right audience, and share them with ease.

Pendo AI helps businesses accelerate how they build and launch products that customers actually want.

Pendo AI is a collection of AI-powered products and features including one-click guides, instant summaries of qualitative user feedback, and auto-generated customer expansion campaigns. Eliminate hours of manual effort and uncover insights to drive impactful business outcomes—like revenue growth, customer retention, and more.

Leverage machine learning to analyze open text NPS responses and extract common themes from your data.

Cut through the clutter of qualitative NPS data with Pendo Simon. Use ML algorithms to automatically extract themes from open-text NPS responses to identify the most common feedback of promoters or detractors. Then act on that data in-app by creating Pendo segments from themes.

The new two-way HubSpot integration empowers Pendo users to easily access Pendo product data throughout their tech stack.

With the HubSpot integration, you can push and pull data between Pendo and HubSpot. Gain a better understanding of your customer, create targeted, segmented messaging campaigns, monitor account health, and discover sales opportunities.