PENDO FOR IT TEAMS
Tired of bad employee software experiences that waste money and create compliance headaches?
Get the return you were promised on your workplace software, identify
at-risk behavior, and transform how work happens.
Get the most value from
your software spend
Leverage detailed analytics data to eliminate underused tools.
Head off security risks
before they happen
Identify shadow IT threats and optimize approved workflows to mitigate them.
Support smarter ways of
working with AI
Incorporate and drive adoption of AI tools into existing workflows.
Understand user behavior to ensure work
happens in approved ways
Minimize security risk
Make sure employees are in compliance with data regulations like GDPR, spot at-risk behaviors, and protect shareholder trust.
Cisco Cloudlock used Pendo surveys and in-app guides to communicate with customers about serious security threats, leading to quicker fixes.
Reduce shadow IT
Identify software gaps
Help employees work smarter with
software that drives results
Accelerate AI adoption
Help employees make their workflows better on platforms like Salesforce, accelerating the adoption of AI and transforming how teams work.
Thomson Reuters used Pendo to track adoption of and feedback for a new AI tool. This helped them understand the impact of AI and plan their roadmap based on user needs.
Softwareausgaben optimieren
Empower employees to be more
productive with always-on support
Boost productivity with AI
Get insights you can use into how and where to deploy AI, track usage, drive adoption, and collect feedback.
Reduce support costs
Ready to see how Pendo can help your IT team?
„Pendo ist ein zentraler Bestandteil unseres gesamten Mitarbeitererlebnisses.“ Während wir mit Pendo wachsen, suchen wir ständig nach Möglichkeiten, unseren technischen ROI zu verbessern und den Umsatz zu steigern. Nach oben sind keine Grenzen gesetzt.“
– Amy Beal, Director of Business Learning, Ferguson
Frequently
asked
questions
Pendo provides IT teams with robust analytics to monitor and improve workflow productivity. By analyzing how employees interact with various applications, IT can identify bottlenecks and deploy in-app guidance to streamline processes, ensuring tasks are completed more efficiently.
Pendo enables IT teams to gain insights into application usage across the organization. This visibility helps identify underutilized or redundant tools, allowing IT to make informed decisions about software investments, reduce unnecessary expenditures, and manage SaaS sprawl effectively.
With Pendo’s in-app guidance and resource centers, IT teams can create personalized onboarding experiences and provide on-demand support directly within applications. This approach reduces the reliance on traditional support channels, accelerates employee proficiency with new tools, and enhances overall satisfaction.
Pendo allows IT teams to collect and analyze employee feedback regarding their experiences with workplace applications. By monitoring metrics such as application Net Promoter Score (NPS) and gathering qualitative feedback, IT can identify areas for improvement, prioritize enhancements, and ensure the digital workplace aligns with employee needs.
