Neuerungen in Pendo

A predictive AI engine from your Pendo Data

Turn your product and CRM data into powerful predictive insights. Instantly identify customers at risk of churn, prioritize leads based on real behavior, and unlock expansion opportunities proactively.

Know exactly how users engage with your AI agents

Agent analytics surfaces usage trends, engagement patterns, and downstream outcomes of your AI agents. No more guessing what’s working or where risks lie. Pinpoint top use cases, optimize agents and workflows, and ensure every conversation drives real value.

Let Pendo build and edit guides for you

Skip the blank canvas and launch faster with AI-powered guide creation. Describe what you need—a welcome message, onboarding checklist, feature announcement—and Pendo builds it for you. Guides Agent designs and codes on-theme, in-app guidance tailored to your product, so you can focus on outcomes, not formatting.

Unify product and business data in Snowflake

Put product at the center of your business decisions with Data Sync. Transfer your product data to Snowflake, without any engineering overhead. Centralize your data sources and fuel faster, more informed decision making across the business.

Executive-ready growth summaries in seconds

Download automated, exec-ready reports on how your product efforts have impacted key performance metrics, starting with onboarding. This includes adoption metrics, feature engagement, and overall ROI of your work. Use anytime to align teams, understand value, and demonstrate growth.

AI-driven insights in natural language

Gain instant, AI-powered answers to questions about your quantitative and qualitative user data. Give teams easy access to self-serve analytics across pages, features, segments, and guides.

Marketing campaigns based on real product usage

Connect product and marketing automation to engage users more intelligently across channels. Drive faster onboarding, deeper engagement, and stronger retention with personalized and timely outreach.

Visual data and evidence for every mobile journey

Capture every tap, swipe, and screen transition in your native iOS and Android apps. Watch real user sessions to uncover friction, debug issues in context, and optimize mobile experiences for all users.

Deliver smarter in-app experiences with flexible, visual branching

Not every user needs the same message. With Guide Branching, you can build dynamic, personalized in-app flows. The new visual map will allow you to create conditional paths through your guides, showing different steps to different users based on what they’ve done (or haven’t).

Uncover what’s blocking you from winning deals

Send Gong transcripts to Pendo Listen for AI-powered analysis. Gather insights across a broad range of topics with automatic tagging of deal blockers, feature gaps, competitor strengths and weaknesses, pricing feedback, and much more.

We’re building A/B testing with Guide Experiments to help you optimize in-app messaging with data, not guesswork.

Whether you’re fine-tuning onboarding flows, testing CTAs, or comparing guide formats, our new A/B testing tool empowers you to run experiments directly within Pendo Guides. As a closed beta participant, you’ll get early access to testing these capabilities and have the opportunity to shape the direction of the feature with your feedback.