Improving user engagement is a consistent priority for product teams, but there hasn’t been a consistent way to measure engagement. To bridge this gap, we recently released PES (Product Engagement Score) to help modern product teams measure and improve user engagement. With a number that’s easy to calculate, easy to understand, and easy to know how to improve, product leaders can use PES to compare engagement between applications, or measure how engagement changes over time.
Join this webinar to hear from Pendo CPO, Brian Crofts, and director of product, Stephanie Tanzar, as they discuss:
- The history and philosophy behind PES
- How PES is calculated and interpreted
- Key concepts in applying and improving PES
- What’s next for PES