Driving product adoption with customer centricity
What is the secret to creating sustained product adoption and maximising the ROI of your investments – data driven insights or an unwavering focus on your customers? Do you have to choose?
Watch this interactive webinar with pioneering SaaS business, Kajabi. We’ll be exploring how to combine both approaches to accelerate product adoption. Plus, Kajabi will be talking about how they blended deep product analytics with a data-driven customer feedback model to enable engagement at scale and create insights to fuel their roadmap.
You’ll learn how to:
- Better understand which features your customers love and which they ignore
- Combine quantitative and qualitative insights into a data-informed customer feedback model
- Deliver faster product innovation with increased ROI
- Maximize adoption of new features
- Create two-way customer engagement at scale